It’s beginning to look like 2014 will be remembered as the year of the troubled launch. High profile titles like Driveclub, Halo: The Master Chief Collection and World of Warcraft: Warlords of Draenor have all tested the patience of loyal fans. Ubisoft is just the latest publisher forced to patch, apologise and otherwise scramble to claw back player confidence. In this case, the culprit is the bug-blighted Assassin’s Creed: Unity.
In a show of goodwill, Ubisoft is gifting a free game (options include blockbusters like Far Cry 4, Assassin’s Creed IV: Black Flag and Watch Dogs) to Season Pass holders and giving away the Dead Kings DLC to all players. For reasons not yet entirely clear, it is also discontinuing new sales of the Season Pass, though it seemingly hasn’t cancelled the content originally scheduled to be a part of it.
Ubisoft Montreal CEO Yannis Mallat has conceded that “the overall quality of the game was diminished by bugs and unexpected technical issues” and apologised “on behalf of Ubisoft and the entire Assassin’s Creed team.” This follows the rollout of a major patch for the game designed to address more than 300 issues with the company’s flagship release.